Welcome to O Goa Car Rentals and Travels. Please follow these travel guidelines to ensure a safe, smooth, and comfortable journey.
📌 1. Booking Guidelines
- Provide correct pickup and drop details while booking.
- Share accurate travel date and time.
- Keep your contact number active for communication.
📌 2. Pickup & Timing
- Be ready at the pickup location on time.
- Inform us in advance in case of any delay.
- Waiting charges may apply for delays beyond the agreed time.
📌 3. Identification
- Carry a valid ID proof during travel.
- ID verification may be required for booking confirmation.
📌 4. Luggage Policy
- Carry luggage within the vehicle capacity.
- Extra luggage may require a larger vehicle or additional charges.
📌 5. Safety Guidelines
- Always wear seat belts during the journey.
- Follow driver instructions for safety.
- Avoid standing or moving inside the vehicle while in motion.
📌 6. Vehicle Usage
- Do not damage or misuse the vehicle.
- Smoking and alcohol consumption inside the vehicle is not allowed.
- Keep the vehicle clean during travel.
📌 7. Route & Stops
- Follow the agreed route for the trip.
- Extra stops or route changes may lead to additional charges.
📌 8. Outstation Travel
- Inform in advance for outstation trips.
- Toll, parking, and driver allowance may be extra if not included.
- Follow local travel rules and regulations.
📌 9. Emergency Support
- Contact us immediately in case of any issue during travel.
- Our support team is available to assist you.
📌 10. Customer Responsibility
- Respect the driver and follow travel rules.
- Ensure timely communication for a smooth journey.
- Any loss or damage caused by the customer will be chargeable.
📌 11. Contact Us
For any assistance or queries during your journey, contact us:
📞 Phone: 8668221405
📧 Email: ogoacarrentals.2022@gmail.com